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Please note orders can only be placed online if the delivery address is within UK and Ireland and the billing address is within Europe. For deliveries outside the UK and Ireland please see Export below.
All delivery charges are outlined below and include VAT (where applicable).
If a delivery charge cannot be applied to your order by our website, you will be asked to contact us for assistance.
Order Types & Delivery Prices
Small Packet Orders
Small packet orders consist of specific Small Packet items with a combined weight not exceeding 1kg, delivered to the areas identified below. Products classed as Small Packet items are marked as such under the product price.
These orders will be delivered by Royal Mail.
An order consisting solely of the booklet Basic Cider & Juice Making will be delivered to a UK address for 50p and an address in Ireland (Eire) for £1.25.
Standard Carton Orders:
Standard orders are under 100kg and delivered in cartons to the areas identified below.
These orders will be delivered by Fedex or DPD. Fedex/DPD despatches may be tracked online – see your invoice for information.
Please note, if your order is a Standard Carton Order you will be given the option of next working day delivery (charges apply). See below.
Carton Orders to other Areas:
These orders are under 100kg and delivered in cartons to the areas identified below. Carriers charge us extra costs for delivering to the areas identified below. Every effort is made not to pass on the full amount. The charges represented here do not cover the full cost of delivery.
These orders will be delivered by Fedexor DPD. Fedex and DPD despatches may be tracked online – see your invoice for information.
Large Item Orders:
Large Item Orders consist of one or more Large Items delivered to the areas identified below. These items will be delivered on one or more pallets, depending on the number of large items ordered. Products classed as Large Items items are marked as such under the product price. Packing and securing Large Items to a pallet takes time; to ensure your goods arrive in excellent condition the prices below include a small handling fee. This fee is applied cumulatively if ordering more than one Large Item. The cost of packing and delivering goods on a pallet is considerably more than the cost of delivering a carton(s) and carriers charge us extra costs for delivering to the areas outside of mainland England, Wales & lowland Scotland. Every effort is made not to pass on the full amount. The charges represented here do not cover the full cost of delivery.
(*) Price on application
We will contact you to arrange a delivery date prior to despatch. The delivery lorry will have a tail-lift facility to lower the pallet from the bed of the lorry onto ground level.
Standard delivery to a UK Mainland address is free of charge, and is 3 working days from despatch date. For Scottish Highlands and Islands and Non UK Mainland areas please call for a quote.
Next Working Day Delivery
The option of next working day delivery is available for Standard Carton Orders (to the areas outlined below), provided the order is placed by noon.
Standard Definition: Working days are Monday to Friday. This means if you place your order by noon on a Monday, for example, you will receive delivery the next working day - on Tuesday; or if you place your order by noon on Friday, for example, you will receive delivery on Monday. Please note, the next working day delivery option will not show in your basket; if your order is eligible you will be given the option to select this option from a drop-down menu in the Delivery Method page of the Checkout.
Important Delivery Information
For important information about signing for delivery please see item 9 in the Terms & Conditions. If you have not received delivery within 4 working days (excluding Christmas & New Year break) of order please contact us on 01404 890093 or email us at email@example.com.
We have an agent in Norway, Vien Compagniet AS, who sells a range of our products and who will be pleased to help you.
Rest of Europe
For deliveries outside of the UK and Ireland but within Europe, please contact us for a delivery quotation on +44 (0) 1404 890093 or email us at firstname.lastname@example.org.
NB: Delivery charges quoted by Vigo Presses are for carriage only and do not include import duties that maybe imposed by individual governments. Customers are responsible for the payment of any applicable import duties.
Rest of the World
Please contact us for a quotation on 01404 890093 or email us at email@example.com. .
If you have any questions about delivery, please do not hesitate to contact us on 01404 890093 or email us at firstname.lastname@example.org.
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